Vokala
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Never miss another A$15,000 appraisal.

Ava answers the calls your team can't — overflow and after-hours. She books the appraisal, triages the urgent jobs, and hands you the summary.

▶  Try a demo call See pricing Start free pilot

14-day free pilot · 60-day money-back guarantee · no credit card · your number stays the same

LIVE · NOT A RECORDING

Talk to Ava — right now

The real Ava, answering in real time. Allow your microphone and hold an actual conversation with her.

Best test: play the caller. Ask what your place is worth, book an inspection, or report a burst pipe — see what she books.

  • “What's my place in Balmain worth? Can someone come out Tuesday?”
  • “There's water coming through my ceiling — what do I do?”
  • “Can I book a private inspection for Saturday morning?”

Every call, written up before you hang up.

This is what lands in your Vokala dashboard after each call. Pick a scenario, press play — watch the call become a work order.

READY AVA · INBOUND · +61 2 ···· 4410 00:00
Simulated call · summary generated live

The call happens on the left. Your dashboard writes itself on the right — summary, booking, notifications. Nothing to type, nothing to miss.

24/7
Nights, weekends, public holidays. The 2 am call gets the same calm triage as the 2 pm one.
20sec
Your existing number forwards to Ava only when nobody picks up in ~20 seconds. No new number, no hardware.
100%
Every call logged, summarised and pushed to your team. Disputes and negotiations are recorded and handed over — never argued by a machine.
60day
Guarantee: if Ava isn't catching calls you would otherwise have missed, you don't pay. Pilot first, decide with real numbers.

How Ava makes you money.

Three steps, tuned to your front desk. Pick your industry.

Your number stays. Your team stays. The missed calls go.

Ava sits behind your existing phone setup as overflow and after-hours cover. There is nothing to install and nothing for callers to learn.

STEP 01

Keep your number

Patients and clients keep dialling the number they already know. Ava answers under your business name and introduces herself as your AI assistant.

STEP 02

Set 20-second forwarding

Your phone system forwards unanswered calls to your Vokala number after ~20 seconds — a standard setting on any business line, five minutes to switch on. Busy front desk? The call still gets answered.

STEP 03

Wake up to work orders

Bookings land in your calendar. Urgent jobs are escalated to your on-call person immediately. Everything else arrives as a clean summary: who called, what they need, what happens next.

Built per industry, not bolted on.

What Ava handles end-to-end — and what she never touches. Anything sensitive is recorded and handed to your team with full context.

Priced by seats and minutes. Nothing hidden.

Personal is for solo operators — one number, one user. Business is per seat (min 2 seats) with a shared minute pool that grows with your team. Go over your minutes and you simply pay per extra minute — published rates, itemised on next month's bill.

Your custom quote.

Drag the sliders — we'll price the two plans that fit your team, overage included.

A typical call runs about 3 minutes. Overage is billed per extra minute at the published rate, itemised on next month's bill.
14-day free pilot on every plan — overflow & after-hours only 60-day guarantee — no caught calls, no charge Month-to-month — no lock-in contracts Setup A$499 — waived for pilot customers Overage billed next month, itemised by the minute
Start your 14-day free pilot →

No card required · Live in days, not weeks

What is a missed call worth to you?

Run your own numbers. This is the same maths we'll replace with real data during your pilot — most agencies are surprised by the first row alone.

A$0 / year protected
Enquiries Ava catches per year0
That become bookings / clients0
Cost of Solo (A$199 × 12)A$2,388
Pays for itself after—

Assumes Ava captures 80% of calls that currently ring out (20-second forwarding) and 1 in 2 genuine enquiries converts to a booking or client. Your 14-day pilot measures your real figures before you pay anything.

Try it on your real phones. Decide on real numbers.

The pilot runs on your overflow and after-hours calls only — your front desk keeps doing exactly what it does today. After 14 days you'll know precisely how many calls you were missing, what they were worth, and what Ava did with each one.

  • DAYS 1–14
    Free pilot
    Ava live on your overflow line. Every call logged and summarised.
  • DAY 15
    Review the report together
    Calls caught, bookings made, urgent jobs escalated. Keep it or switch it off.
  • DAYS 15–60
    Guarantee window
    If Ava isn't catching calls you'd otherwise miss, you don't pay.

Asked by every principal. Answered straight.

Will Ava argue with a tenant about a bond or arrears?
No — deliberately. Disputes, arrears conversations and anything emotional are outside Ava's job description. She takes a complete record, acknowledges the caller's frustration, and hands the conversation to your property manager with the full transcript attached. Your team walks in knowing exactly what was said; the caller never has to repeat it.
Do we have to change our phone number?
No. Your number, your phones, your front desk all stay the same. You switch on conditional forwarding — unanswered calls come to your Vokala number after about 20 seconds. It's a standard feature on business phone systems and takes about five minutes; we give you a one-page guide for your provider.
Do callers know they're talking to an AI?
Yes. Ava introduces herself by name as your AI assistant at the start of every call, and calls are recorded with notice. In practice, callers at 2 am with water coming through the ceiling care about being heard and helped — and every call is logged so your team can review exactly what was said.
What happens with a genuine emergency at 3 am?
Ava triages by rules you set: burst pipes, gas, no power or water are classed urgent the moment they're described. She notifies your on-call person or tradie immediately by phone and SMS, gives the caller a reference number, and logs the job. Routine items wait safely in the morning summary.
What does Ava book into?
Your calendar, today — inspections, appraisals, appointments and follow-ups are written straight in, with SMS and email confirmations to the caller. Property-management and CRM integrations are available on Business L plans, and per-branch reporting rolls out across Business plans.
What does the pilot actually commit us to?
Nothing. Fourteen days, free, on overflow and after-hours calls only. If you continue, plans are month-to-month, and the 60-day guarantee means that if Ava isn't catching calls you would have missed, you don't pay. Setup (normally A$499) is waived for pilot customers.

Start your 14-day pilot.

Tell us where the calls should land and what keeps ringing out. We'll come back with a pilot plan for your front desk — numbers, scripts, escalation rules — before anything goes live.

  • Live in days, not months — one forwarding setting on your existing lines
  • Your rules — urgency triage, escalation contacts and scripts set with you first
  • Full report on day 15 — every call, booking and urgent job, in writing
14-DAY FREE PILOT

Live on your phones in days, not months.

Sign up, pick your plan, and Ava starts answering your overflow line — scripts and escalation rules set with you first.

Try 14 days free

No credit card · 60-day money-back guarantee · cancel anytime